The important details
Jersey motor finance disclaimer
Important limits on estimates, CIFO complaint routes and our independent support service.
An independent support service
Jersey Claims is not a law firm and gives no legal advice. We are not affiliated with any lender, dealer, CIFO or regulator. We do not claim regulatory approval or accreditation.
Illustrations, not entitlements
Illustrative only, not a promise. CIFO decides each case on what is fair and reasonable. You may receive nothing. Our estimator uses a UK-inspired benchmark only; no UK FCA compensation scheme covers Jersey consumers.
Jersey rules apply
CIFO concerns eligible Jersey acts or omissions on or after 1 January 2010, subject to provider jurisdiction and time limits. Generally this is 6 years from the act or 2 years from awareness, and 6 months from a final response if CIFO and the limit were explained. Exceptional waivers are possible.
Historic agreements
The Financial Services (Jersey) (Amendment) Law 2025 consumer credit regime is not yet in force. We do not rely on it for historic agreements.
Technology and human review
Claude assists with document reading and drafts. Outputs can contain errors or omissions, so a caseworker reviews the findings and approves outgoing communications. Unknown information must be checked, not invented.