Process
How it works
A clear, fully digital path from document upload to complaint submission.
Step 1
Upload Your Agreement
Securely upload your finance agreement and supporting documents through our encrypted portal.
Step 2
AI Review & Eligibility Check
We analyse your agreement for potential commission disclosure issues and other finance complaint indicators.
Step 3
Complaint Submission
Where appropriate, we help prepare and submit your complaint to the lender and relevant ombudsman process.